Frequently Asked Questions

Is the museum wheelchair and stroller accessible?

Yes! We are committed to providing an inclusive experience for all visitors. Our museum is fully ADA-compliant, featuring:

Easy Navigation: All exhibit areas are designed with wide pathways to accommodate wheelchairs, motorized scooters, and strollers.
Accessible Restrooms: Fully compliant restrooms are located [Insert Location, e.g., near the main lobby].
Clear Signage: High-contrast, ADA-compliant signage is used throughout our galleries to assist with navigation (most signage).

Are service animals allowed?

Yes. In accordance with the ADA, we welcome service animals that are individually trained to do work or perform tasks for the benefit of an individual with a disability.

Where should I park?

We are located in the Buccaneer Mall. Guests are welcome to park anywhere within the mall parking lot.

General Parking: If the main lot is busy, there is additional parking available in the upper lot located in the southeast corner of the complex.
Accessible Parking: Dedicated spaces are located on the south side of our building, directly adjacent to our entry ramp. (See parking map image below).
Drop-off & Assistance: If designated accessible spaces are full, or if you need a hand entering the building, please call us at 340-643-0366. A staff member will be happy to coordinate a drop-off or meet you at the door to assist.

What is your stroller policy?

We love hosting families! To ensure our pathways remain clear for all guests and to protect our specialized flooring, we ask the following:

Stroller Parking: Please park your strollers near the museum entryway along the Logo Mural Wall. This keeps the galleries open and maneuverable for guests using wheelchairs or mobility aids.
Soft Mat Areas: To keep our play spaces clean and safe, please refrain from driving strollers on the soft mat play areas.

What are the restroom and changing facilities?

We offer several options to ensure all guests are comfortable during their visit:

Inside the Museum: We have an all-gender, multi-stall family restroom located within the museum. This facility includes a baby changing table and a dedicated diaper pail for your convenience.
Gendered Restrooms: For those who prefer to use gendered restrooms, these are located just outside the museum on the south side porch of the building.
Key Access: Please visit the museum reception desk to borrow the key for the exterior restrooms.
Accessibility: All restrooms (both internal and external) feature wheelchair-accessible stalls.

Do you offer Field Trips or Group Visits?

Yes! We are currently scheduling 1 ½ hour group visits/field trips for the 2025/26 season.

Availability: Wednesdays and Thursdays.
Time Slots: 10:00 AM, 1:00 PM, and 3:00 PM.
To Book: Please fill out the Field Trip Request Form

Field Trip Request Form

Can I host a Birthday Party or Private Event?

We would love to celebrate with you!

Birthday Parties: Currently booking for Sunday afternoons (1:00 PM – 3:00 PM).
- What’s Included: Parties include a designated refreshments room with kitchen amenities and all-day museum play for your guests!
Capacity: Space is reserved on a first-come, first-served basis for parties of up to 30 people.
To Book: Click to fill out the Birthday Request Form or email us at events@vichildrensmuseum.org.

Private Buy-outs: To rent the entire museum for a private event, please inquire by emailing events@vichildrensmuseum.org.

Birthday Request Form

Does the museum sell food or drinks?

To help protect our exhibits from local critters and to minimize waste, the museum does not have a cafe or snack shop.

Food & Drink Policy: We ask that guests refrain from bringing food or drinks (other than water) into the museum galleries.
Picnic Area: You are more than welcome to enjoy snacks and meals on our outside patio! It’s a great spot to take a break before heading back in to play.
Hydration Station: Bring your reusable water bottles! We offer a high-tech Hydration Station where you can refill your jugs for free.
Why no bottled water? The VICM team is committed to keeping plastic bottles out of our landfills. Instead of selling single-use plastic, we provide fresh, filtered water to help keep our island beautiful. Thank you to the amazing organizations who sponsored this initiative!
Local Eats: If you’re looking for a full meal, there are many fantastic restaurants and stores located right here in Buccaneer Mall and the Havensight area.

Still have questions?

Call us at 340-643-0366—we look forward to seeing you at the museum!

RE-OPENING OCTOBER 27

Open 10 am to 5 pm Tuesday - Saturday
Sunday 11am to 4 pm
Closed Mondays
Last admission 30 minutes before closing